Adrian Scarry avatar
Written by Adrian Scarry
Updated over a week ago


We have strict quality control systems which see our team cup every roast every day. All coffee must meet these high standards or it will not be dispatched. Because of this, we do not accept returns on coffee. However, we really want you to be happy with your purchase so if you experience any issues with your coffee or if there are errors in your order, please contact us at online@proudmarycoffee.com or through the chat on our website.

Please note:

  • Estimated Transit times are provided by the courier, and are not guaranteed. Periods of high volume often cause delays, that are out of our hands. Proud Mary Coffee can accept no responsibility for transit delays.


All merchandise, apparel, and/or coffee equipment purchases are under a 14-day return policy. If you are dissatisfied with your purchase and want a refund or exchange, please contact online@proudmarycoffee.com with your name, order number, date of purchase, which items, and reason for return. Please return the goods within 30 days to Proud Mary Cafe, 2012 NE Alberta Street, Portland, OR 97211 to receive a refund or exchange.

Please note:

  • We will not cover the return shipping charges.

  • Original shipping charges are non-refundable.

  • All refunds for online purchases are processed through the online store to the bank account of the purchases.

  • Purchases can be exchanged at Proud Mary Cafe, 2012 NE Alberta Street, Portland, OR 97211.

  • Returns must be unused

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