Please try checking with your neighbors and your postal delivery person. Also, check around your normal delivery place to see if it’s been put somewhere different.
Sometimes courier will mark packages as being delivered but not actually deliver them until the next day, so see if it shows up the following day.
Unfortunately, we do not have any additional information than what you have received. Once we hand off the package to our courier, it’s in their hands to ensure delivery.
IF IT'S BEEN MORE THAN A DAY and you still don't have your package, please reach out on our website or at firstname.lastname@example.org and we'll try our best to make it right!